These are essential to make sure you get the best phone and internet connection. It should turn. This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Features of the C4000 (All versions) Secure WiFi compatible. . Check your order confirmation to make sure you've got the right date that your service is scheduled to start. Single LED status light. Verified purchase: Yes. No Ethernet port? Features of the C4000 (All versions) Secure WiFi compatible. The main screen will appear. This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. wishful thinking hu. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. If NO, proceed to the next step, "Check for connectivity.". Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. These lights will flash red and green while the modem is syncing. Have a home security system? Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Try this: Only the C4000BG and LG/LZ models have a DSL light. All Rights Reserved. DSL and power ports on the back of the C4000BG and LG/LZ models. See the detailed instructions and diagrams below. |Privacy preference center Related Items. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. Zyxel C3000Z Modem. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Next image. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. In-home speeds may differ based on router setup, devices and other factors. Dynamic QoS: Prioritizes data through the router for smoother streaming. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Let's restore the network settings on the Printer: Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds. Follow the steps to complete the installation process using QuickConnect. Setting up new service? Try this: This can depend on a number of factors. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Previous image. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Download the latest firmware for the C4000XG. In some cases, the jack may be faulty or may not be connected to the CenturyLink network. Verified purchase: Yes | Sold by: bluehousesupply . If you don't have a jack,chat with usto have one installed. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. If it is Red, please contact CenturyLink Reddit and its partners use cookies and similar technologies to provide you with a better experience. 2023 Brightspeed. And am looking for information on what the Ethernet lights mean on the back. This indicates nothing is connected to the modem port. But, it also offers two DSL ports. As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. Try this: This can depend on a number of factors. This video is a step-by-step guide of how to setup your modem. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. Not the right kind of modem? Residential | Small Business| Enterprise| 2023 CenturyLink. The user manual indicates all ports should be functional, so i would guess either the PC lan port or the cable are having issues. We're here to help! The C4000XG does not have a DSL port or light. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. For an optimal experience, we recommendupdating your browser. For more information, please see our Try disconnecting the power, waiting a few minutes, and repeating setup. Do not remove or lose your modem sticker, which includes your default admin username and password. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This means your modem is connected to our network and the line is active. Now it's time to get your modem hooked up. Detailed steps are here: https://www . I have the C4000LG modem. Use the, This means a connection failure has occurred. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. For an optimal experience, we recommendupdating your browser. Overall Performance: 85%. Jun 10, 2022. Works great. Most of these are best for tech-savvy folks who are familiar with modems and networking. This means the network is not being detected by your modem. Page 8 3. That's okay. 5 Gigabit ports (1 WAN + 4 LAN) Smart Connect - Intelligently selects the fastest WiFi band for every device connection. . Posted 21 September 2016 - 06:14 AM. The LED ring in the center of the C4000LG will light up green upon full internet access. If you still cannot access the Internet, follow the steps in the next section to manually . WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. 448 0 obj <>stream If you don't have a jack,chat with usto have one installed. Highlight Features & Reviews! TESTED CenturyLink Greenwave (C4000LG) DSL Modem WiFi Router + AC Power Cable $49.95. STARTED! CAUTION! Select the AP Mode radio button. The red light indicates the modem isn't connecting to the Brightspeed network. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Depending on the kind of internet connection you have, you can choose which one to utilize. which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. Up to 75% less lag time (latency) for gaming and video applications. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. In-home speeds may differ based on router setup, devices and other factors. Choose your type of modem below to read the instructions before completing installation. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. The one you use will depend on the type of internet connection you have. Quality Score 9.8. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Climate Pledge Friendly. Works great, easy setup. found on earlier modems. Try another phone jack if one is available. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. This means the network is not being detected by your modem. Wait until after 7 p.m. on the service start date to attempt setup. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Check your service start date, wait till 5 p.m. on that date, then try again. Manage networks (SSIDs) Modem security settings. Picked up right where the old one left off. . The C4000 series modem/WiFi router comes in two models, each with different specifications.The one you use will depend on the type of internet service you have. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. Previous image. Your modem is connected to our network and the line is active. X. 4. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. @gsturtle36. In this video, we'll show you step-by-step how to install your C4000 Modem. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. We've created a series of self-help and install videos to empower you to quickly get connected. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) We've created a series of self-help and self-install videos to empower you to quickly get connected. 423 0 obj <> endobj Fast and strong wifi signal. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. The main screen will appear. This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. This made me suspect the problem was not my modem after all. Please note that a phone jack is required to set up CenturyLink internet service in your home. These are essential to make sure you get the best phone and internet connection. So my question is, can I can send this new modem back and get my money back? Once the light is green, you're connected to the internet and you can get online! $69.99. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. 4.7 out of 5 stars based on 30 product ratings (30 . Don't forget to Subscribe us to get instant notifications of all future uploads! Enjoying my content? Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. Unplug everything, wait a few minutes, and plug in again. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. Log in to your modem's user interface and navigate to the Wireless Settings menu. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). If in doubt, you might wish to put off connecting your modem until after 7 o'clock. Local time: 03:30 AM. I then went through the 3-step setup for this new modem, but was never able to finish step 3. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Make sure the outlet is live. Other devices will not connect to the network no matter how peculiarly you stand on one foot and hold your tongue. How to set up centurylink modem c4000lg mg yz. If needed, you can download the same instructions below. Press J to jump to the feed. Once the light is green, you're connected to the internet and you can get online! You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. found on earlier modems. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. Have a home security system? Helpful. If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. Our troubleshooting team is standing by. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. D IFV`/2l&# Ii! Plug other end of Ethernet cable into the your home phone line. If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. This router comes in multiple versions, each with different specifications. It should turnsolidBLUEonceit has connected. These preset credentials cannot be retrieved, and your modem could become unusable without them. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. Features of the C4000XG. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. For all following models: . Your modem'swireless settingscontrol the WiFi network in your home. The red light indicates the modem isn't connecting to the CenturyLink network. . The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. Filters arenotneeded if you use theC4000XG. The DSL cord from the modem to the jack shouldnothave a filter. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. Plug phone cable (green) into the C4000LG. I have a CenturyLink C4000LG modem/router. I told him yes and he told me it is complete trash and I'd . You may not have internet access though. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. It should turnsolidBLUEonceit has connected. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Next, you'll need to find a good spot for your modem. Try rebooting the modem. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Try thetower modem guideinstead. Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. After a "forced" Windows 10 update (not upgrade), my three Windows 10 devices will not connect to the internet through my CenturyLink router, either through an ethernet connection or a wireless connection. Please note that a phone jack is required to set up Brightspeed internet service in your home. Modem Speed: 85%. Setting up new service? Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Have you purchased a new Axon (Greenwave). If you have questions we haven't answered, or if you need any additional support with setting up your modem. Where it is placed can have a huge impact on your wireless performance. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. I have had the (dis)pleasure of working on both the C1000z and the C3000z. It should turnsolidBLUEonceit has connected. These preset credentials cannot be retrieved, and your modem could become unusable without them. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . Personalize the Wi-Fi2. Next image. CenturyLink Brightspeed Bonded dsl modem router C4000BZ newest version gigabit. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. 8.8. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. Wrong modem? Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. After completing the setup steps in the app or through the QuickConnect site, check the color of the light ring on the front of the modem to verify its connection status. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. 2017-04-24 02:55 PM. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. 2017-04-24 10:28 AM. Call tech support back and tell them your modem is in a "walled garden" state. This can often resolve a connection issue. This page is for CenturyLink modems that look like this: For the following models: TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. So I had a brand new Netgear Nighthawk router R6900v2 and connected it to my modem I followed the instructions that came with the Netgear router and it worked just fine. Either move it to the room where it will get . Download the CenturyLink app to manage your account and network. If needed, you can download the same instructions below. You may receive a notification earlier in the day to let you know that your service . How to login CENTURYLINK Easily Accessing your Router Admin through a CENTURYLINK's IP Address will allow you to change the settings that your router software provides. 4. DSL and power ports on the back of the C4000BG and LG/LZ models. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. TheC4000XGdoes not have a DSL port or light. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Use a DSL splitter to plug a phone and a modem into one wall jack. 11-22-2021 02:00 PM. If you did not receive filters, please chat with us. For the following models: %PDF-1.6 % Also, make sure you have entered the user name and password correctly. Try another phone jack if one is available. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. Welcome to the HP Support Community. What is the second port on the back . Click 'Apply' to save changes. If you have more than one phone jack in the house, connect the modem to a different one and try the setup process again. Wait until after 7 p.m. on the service start date to attempt setup. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Then, while connected to . Works great, easy setup. Where it is placed can have a huge impact on your wireless performance. If the connection fails repeatedly,reboot your modem, then try again. The Brightspeed network hasn't yet been connected at your address. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. I know on the older modems, I was able to shut off the radio and add almost any router. We walk through:1. If the light is amber/orange, this means the setup process is not yet complete. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. You can continue to the next stepto compete setup. The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. On or before the day your service is supposed to begin, your modem will come in the mail. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. 2023 Brightspeed. Follow the steps to complete the installation process using QuickConnect. Click Apply to finish the configuration. Plug the phone cord into a filter and then into the wall jack. It can handle . See the detailed instructions and diagrams below. 5. Learn more. If the automatic connection is not successful, check your connections and restart the Device. Let me know if this helps. 4. oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. Sentiment Score 9. This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. X. The status light ring may change colors repeatedly as it goes through the initialinstallation process. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Click the quick setup icon to configure the device's Internet access 4. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Instead, you can easily access these same network controls through My CenturyLink or the app. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. The CenturyLink network hasn't yet been connected at your address. CenturyLink C4000LG DSL Router 4K Streaming SEALED in white Box Open Box. If you have questions we haven't answered, or if you need any additional support with setting up your modem. Before finishing the installation procedure, there are a few things you should be aware of. Use the new modem. Page 9 5. LIGHT COLOR - DSL internet connection status. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. $84.99. This can often resolve a connection issue. C4000LG CenturyLink. Works great, easy setup. Product Description. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. . . Cyber Monday 2021 ****https://sites.google.com/view/appropriateformeandyouWhy Choose C4000LG CenturyLink Modem by GreenWave+++++++++++++++++++++++++++++++++++++++++++++++++++Specification details/Price details/Full Reviews [RECOMMEND] Suggest to see all that https://sites.google.com/view/todayneutralreviewsvol10-1/c4000lg-centurylink-modem-by-greenwave=====================================================******Recommend all interesting productshttps://sites.google.com/view/todayneutralreviewsvol10-1---------------------------------------------------------------------------------------------------------Thanks for watching! Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? If the DSL light remains red after verifying your date and checking your cords and jacks, you will need to, This indicates nothing is connected to the modem port. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). For the following models: Just follow the QuickConnect instructions when you get to step 4. The C4000BG has the same specifications as theZyxel C4000BZ. The particular jack you are using isn't hooked up or is faulty. It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active.

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