They have automated their business process so as to avoid the need for human interaction. Their ‘happy gift cards’ are not a ‘gift card’ if used online, Black Hawk putting a hold on the payment of their employees due to COVID19, Show reviews in all languages. This means, that after receiving my gift card, that I’ll have to wait a full 2 MONTHS to use my visa gift card. 474 Blackhawk Network reviews. EVEN AS IT HAS MONEY IN IT, and kept on charging monthly fees. Blackhawk Network Complaint? After finally getting a live person on the phone, I was told that my card had been used on Amazon 2 times. "Good work life balance and great team work" (in 29 reviews), "Good Salary, Work on latest technologies, Product work environment" (in 22 reviews), "No work life balance and not much good benefits" (in 19 reviews), "lack of communication from upper management" (in 15 reviews). Blackhawk Network is truly making a difference while giving rewards has never been easier. 162 reviews from Blackhawk Network employees about Blackhawk Network culture, salaries, benefits, work-life balance, management, job security, and more. Blackhawk Network was first mentioned on PissedConsumer on Aug 02, 2014 and since then this brand received 142 reviews. They could answer letters sent to them concerning fraudulent activity with their Visa gift cards. I had four different managers during my tenure at Blackhawk Network. There was so much squandered potential. The reviews & complaints posted about Blackhawk Network, Inc. was submitted by a member or guest on this website. Terrible, mine was also used in California however I’m in Wisconsin. Share Report. Their customer service is almost non-existent. Jun 30 - 2019. Activated it went to use it, declined twice. Glassdoor will not work properly unless browser cookie support is enabled. There is no employee equity program and a weak 401k match. 148 reviews from Blackhawk Network employees about Blackhawk Network culture, salaries, benefits, work-life balance, management, job security, and more. This very unorganized third rate company cannot even do what they claim to be their main line of service. There was unlimited PTO and good if not pricey health insurance. Sign in to contact user. How to Answer: What Are Your Strengths and Weaknesses? This company deserves no stars. 1 users have flagged Blackhawk Network as a Scam with an aggregate rating of 1. Second time did not through also and no money has been taken from either account. Took an hour trying to contact a customer service rep. They told me that they would have to re issue the card yet again. Reply. I discovered 4/22/2017 that all $500 had been removed from my visa giftcard due to dormancy. First of all, it was almost impossible to even get in contact with someone, I left voicemails and emails and only when I sent a stroppy email, questioning if the company was even live anymore, was I contacted back by someone called Raul. A free inside look at company reviews and salaries posted anonymously by employees. 8 Questions You Should Absolutely Ask An Interviewer, Good place... doesn't have the tech culture like most of the bay area, Good company, dificult work life balance after covid. 3.5 Skill development. Research Blackhawk Network with over reviews from real employees. https://blackhawk-network.pissedconsumer.com/complaints/RT-P.html Even though the vouchers they sent were faulty and we were now £350 out of pocket with no usable vouchers. Reviews from Blackhawk Network employees about Blackhawk Network culture, salaries, benefits, work-life balance, management, job security, and more. Blackhawk Network. It was really hard to find someone to talk to from the card company. This is the Blackhawk Network company profile. All content is posted anonymously by employees working at Blackhawk Network. We don’t live in California. After calling the company we were told someone had used the card and charged just under $200 in California. They were no help what so ever, I've had a very long winded, unhelpful, pointless experience with them, and no refund/replacement at the end of it. Then the emails began, where every email response I had, was a singular email, with no chain attached, which was very frustrating. Fast forward, the unused card was not used, and they started charging monthly fee on the card that I could not use. Approves of CEO. The latest complaint Bad service was resolved Sep 12, 2019. Just stuck with 18 useless bits of plastic which don't work. Positive Outlook. I was initially told the funds were turned over to my state of...” I worked at Blackhawk Network full-time for more than 3 years. It sells branded physical and digital gift, phone, prepaid debit, and incentives cards online and through a network of global retailers. I ended up going into the store it was purchased for to see if they could help. Ripoff Report on: Blackhawk Network, Inc. - Blackhawk network inc california paypower refuses to investigate gift card fraud and return money pleasanton It arrived to us and when we went to use it, it was declined. 7 complaints for Blackhawk Network. Great people to collaborate with! Don't buy anything from them and if you do not believe me - just look at their BBB profile! Do you know that those people have a family to feed? You’d think, that when there is some sort of issue regarding these cards, that they would make some sort of back up plan to make these mistakes right. Any and all opinions and information are published as is. Received a gift card with no pin. Pass the word around. When I asked for the details of who Raul had been contacting, I was simply told to contact the TGI's UK head office. #GivingBack https://bit.ly/3mGu7uB. ), 7 of the Best Situational Interview Questions. Reviews from Blackhawk Network employees about Blackhawk Network culture, salaries, benefits, work-life balance, management, job security, and more. My mother-in-law sent us a Visa card with $200 on it for Christmas. I wish I could rate this company with a zero. It was good that it didn't come in time as I would have sent a $0 giftcard as a gift. The charges were made on Christmas Eve. Can not believe any reputable company uses this. twice when I tried to use it it was declinedThe plusnet website advises me to access the purecard website. THIS IS … I activated it, and 3 weeks later I tried to use it and it was declined twice. We were able to eventually escalate it, and now I’m back to dealing with totally incompetent people who can’t tell me anything. Customer service is horrific, I received a Visa card as a gift. 4.5 Job Security. Talented team, growing businesses, supportive employee culture, Lots of change, need to be flexible and like a busy environment. Seek.com.au posts reviews for what they are worth and for information purposes only to assist candidates to find employment. Reviews from Blackhawk Network Europe employees about Blackhawk Network Europe culture, salaries, benefits, work-life balance, management, job security, and more. 3.5 Salary & Benefits. I do a majority of my shopping online, as does a good majority of the current generation I feel like, but to use it online you have to have the exact amount of the gift card to be able to use the amount since it runs it as a debit card and not a ‘gift card’ even though ‘gift card’ is printed on the ‘gift card’ itself and like the person who purchased this for me intended. I tried it multiple times. Blackhawk Network ranks 68 of 189 in Gift Cards, Rewards and Cashbacks category. They said to pass the charges as credit, which I did, and was not successful. I did not get a pin or any proper instructions as to how it should be used. This time in the optometrist. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": true }, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, Good Salary, Work on latest technologies, Product. I am going to the Attorney General of the state of California to look at this company My review is like everyone else You took dollars of my money IF ANYONE READING THIS!! 152 reviews from Blackhawk Network employees about Blackhawk Network culture, salaries, benefits, work-life balance, management, job security, and more. Share Report. See BBB rating, reviews, complaints, & more. B. I received a gift card from one of my agents and went to use 9.99 of the 50.00 with google play for my grandchildren. Internet Marketing Services in Pleasanton, CA. Real reviews by real company employee past and present here on seek.com.au After the monthly charge started, I was trying to find away to use it. All content is posted anonymously by employees working at Blackhawk Network. Facilitator of fraud. :( Of course the customer service said that charging to costco was fine :( NOT SO. BBB accredited since 7/19/2010. So I phoned the free phone number and spoke to Amy in California. Are you sure you want to remove this review from being featured for targeted profile? I had to keep trying different options on the call in number because I kept on getting automated instruction. Pros. Your response will be removed from the review – this cannot be undone. The FBI should investigate this company as they are most likely stealing the money themselves. I will NEVER purchase one of these cards as a gift for someone. They are not authored by Glassdoor. Kroger refused to refund saying blackhawk had the money, and blackhawk refused saying i bought at kroger and so on. There are really good people who still work there. Every number you call has voice prompts, and NONE of them allow you to speak to a human. The team constantly reaches new levels in results, in new tools to add to the ecosystem and more. For those that aren't able to be flexible with priorities and certain structures, this might be the only negative I can think of. Kroger refused to refund saying blackhawk had the money, and blackhawk refused saying i bought at kroger and so on. And don’t forget, CFLS will handle your case for FREE on contingency. The team leads I interacted with were great colleagues and many are now great friends. Leader in the industry! 4 calls made to these people already.Most disgraceful ‘business’ ever! Really enjoy the people I work with. Final Consumer Response / [redacted] (2000, 6, 2015/08/26) */ I received a check in the mail for my $refund from Blackhawk Network, IncI am pleased with the outcome and just wanted to thank you very much for what you didI consider this case closedThank You. This will replace the current featured review for targeted profile. I don’t know if I will ever be able to spend it since I don’t come across any of these places often, it has been more than a year of trying to find a good, and exact, purchase and failing. A free inside look at company reviews and salaries posted anonymously by employees. Absolutely appalling service. They operate under a variety of brand names, including giftcardmall.com and Safeway. £500 CARD AND CANT GET ANY RESPONSE ,WILL HAVE TO GO DOWN THE LEGAL ROAD NOW TO GET MY MONEY . Blackhawk's network reaches people through a number of different channels including in-store, online, mobile, and incentive. I called the number on the back to find out I had a zero balance. Their customer service is almost non-existent. What a scam. The … good technology, challenging, technology ideas are good. It was completely compromised, I was never able to use it and they refuse to give me my money back! Any and all opinions and information are published as is. Employee Communication and engagement are great, No pool table. The overall rating of the company is 1.2 and consumers are mostly dissatisfied. All rights reserved. Smart, driven and very results oriented. We will be contacting the BBB and the Attorney General as well as the Acme location this card was purchased at and any other facility that will listen. I have been working at Blackhawk Network full-time for more than a year. Leadership direction, culture, friendly place to work, cross team collaboration, opportunity for development and innovation The reviews & complaints posted about Blackhawk Network was submitted by a member or guest on this website. The team constantly reaches new levels in results, in new tools to add to the ecosystem and more. 3 weeks ago. I bought a set of tires from Discount Tire and received a $70 rebate. This company is fraudulent! We haven’t been to California. The company told us they would investigate and send us a new card. Faulty card essentially. I still don't know if I can use the card. Jobs in Blackhawk Network Blackhawk Network does not have any active jobs right now. But it turns out it was the first card. THEY ARE AWARE AND SO ARE THE EMPLOYEES, DON'T SPEND A PENNY WITH THEM AN ABSOLUTE NIGHTMARE!!! 452 Blackhawk Network reviews. Instead they sent my husband an email saying they closed his case due to lack of information. Write a review about Blackhawk Network. Blackhawk Network Overview. I do not understand how people think that this a good ‘gift card’. Got $200 rebate card that I can't use. Awful experience with this company, strongly recommend to avoid! Blackhawk Network Holdings, Inc. Review. Gift card sales and branded payments can help you increase your company’s revenue. Elizabeth B. Blackhawk Network Holdings has an average consumer rating of 2 stars from 5 reviews. (22 reviews). There wasn’t enough time for anyone else to steal the money from the time it was activated until we tried to use it. This site no longer exists. What a mess. The first man I spoke to was beyond rude and unhelpful and told me it “wasn’t their problem”. Glassdoor gives you an inside look at what it's like to work at Blackhawk Network, including salaries, reviews, office photos, and more. © 2021 Trustpilot A/S. Overall, the atmosphere allows you to create the environment you want to thrive in, so it was a solid team and structure from my perspective. Read employee reviews and ratings on Glassdoor to decide if Blackhawk Network … The card has the Plusnet motto “we will do you proud”. 3.0 Rating in categories. We will Sue Blackhawk Network FREE over any amount! This is the LAST purchase I make with this company. It took me over an hour to finally get a hold of someone, who then told me someone will get back to me within 2 days. Amy has phoned me twice to apologize for the purchase not going through and maybe use another card? Blackhawk Network Holdings reviews first appeared on Complaints Board on Feb 19, 2009. many unknowns about the company strategy. Absolutely horrible. None. It was entry level at first, however my roles and responsibilities grew over time.I guess my situation was a little more unique. After a couple weeks I tried to buy something at the store and it wouldn't go through. Reviews from Blackhawk Network employees about Blackhawk Network culture, salaries, benefits, work-life balance, management, job security, and more. What a nightmare. 4 Anonymous Employees from Blackhawk Network submitted reviews 3.7 I was first employed prior to Blackhawk Network going public. They don’t. and due to quarantine they are unable to go out and apply to another job? Do not send gift cards from this company. After reading these reviews, I don’t really expect that to happen! This complaint and/or review was posted on HolySmoke.org on 17:28 pm, March 05, 2021 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/blackhawk-network-inc/. And don’t forget, CFLS will handle your case for FREE on contingency. Comments Rating 1 ( 28 reviews) Stay a thousand miles away from Jason Bond Picks. I called them and after 30 minutes on the phone, I found out that they had blocked my card for some reason. Blackhawk Network Reviews. Absolutely no clear communication or direction on company strategy, except that BH will continue to acquire more companies. Average of 81 Customer Reviews Read HQ Reviews Amazing learning and development opportunities, driven wellbeing culture, management … Paid extra for quicker processing/shipping and it ultimately took almost 2 weeks to arrive. Company resolves 86% of complaints brought to its attention from Business Consumer Alliance. 470 Blackhawk Network reviews. Giving Good™ Prepaid Mastercard® gives back 3% of card value to one of five great #nonprofits, including #FeedingAmerica and #HabitatforHumanity. Reviewer15232041. I called the company for a replacement, they said 7-10 business days. I even have the original receipt! Should be investigated. Share your experience with Blackhawk Network to help others make better choices Blackhawk Network - 1 Reviews, Complaints & Ripoffs at HolySmoke.org “Call back at 12”. They then said they were in contact with TGIs to request a refund, which took 2-3 weeks to get an answer from, to which apparently TGI's simply said no to our refund because they have an 'all sales final policy'. Not worth ordering online if the business uses them, just buy them at your local grocery store if need be. It’s simply better to give cash as a gift than one of these horrid cards! Was part of a Christmas gift that was getting mailed out and needed it quick to go with other gifts, so I went to Sobeys to purchase a new one to make it there on time. Mar 29, 2021 - Senior Staff Software Engineer, Mar 2, 2021 - Customer Service Representative, Blackhawk Network Sales Operations Manager II Jobs, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? I received a prepaid MasterCard from Plusnet when I signed up for a new contract. Ripoff Report on: Blackhawk Network, Inc. - Blackhawk network inc california paypower refuses to investigate gift card fraud and return money pleasanton Smart, driven and very results oriented. They have automated their business process so as to avoid the need for human interaction. So Blackhawk is a scamming scheming company, I have used social media to suggest that no one buys any gift cards from kroger or any company using blackhawk. Great people to collaborate with! Learn from their stories and discover if Blackhawk Network is right for you! Any and all opinions and information are published as is. If feel well and truly done! 160 reviews from Blackhawk Network employees about Blackhawk Network culture, salaries, benefits, work-life balance, management, job security, and more. Blackhawk Network Reviews and Ratings. Pros. A $20 purchase and a $50 purchase. The card doesn’t work and they don’t let me log into my account because the one time code never gets sent. They also allocate the resources, both in people and budget, to allow you to reach your goals. BH is owned by private equity. I finally get a useless reply after an entire month and still nothing is resolved. Read 14 reviews for Blackhawk Network. May 20, 2015; I used the service Tmobile prepaid debit card from Blackhawk Network. There is little to no bonus outside of sales functions. My coworkers purchased me a gift card from them as a wedding present. I just hope no one buys this for me in the future because right now I don’t feel like a ‘happy’ bride that the ‘gift card’ said it was for. Tried twice to purchase an e-card, to use in Morrison supermarket with cashstar.com which seems to be part of this network, as per their emails, using a credit card. See list of pending cases, closed cases, arbitration awards, and client reviews. After a couple weeks I tried to buy something at the store and it wouldn't go through. Why can’t I give zero stars?Non existent customer service. Any and all opinions and information are published as is. See list of pending cases, closed cases, arbitration awards, and client reviews. Blackhawk Network. After 3 weeks, I called them again and told them that I never got the card. After the 4th week, I finally got a card. I received a $50 card from the purchase of tires. I tried to activate it and the system informed me that the card was no longer valid. We will Sue Blackhawk Network FREE over any amount! I called the company yet again and they informed me that the card I was trying to activate was the first card and that I would have to wait to receive the second card. May 20, 2015; I used the service Tmobile prepaid debit card from Blackhawk Network. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. The type of company that put a hold on the labor agreement and salary payment that you have with your employees around the world due to COVID19? Not an ethical company. Sephora couldn't help me as they didn't have my information from Cashstar (which I guess also changed its name to Blackhawk) and they kept trying to connect me with them but it would return me back to Sephora staff and they didn't know why. 1 review for BlackHawk Network, 1.0 stars: “This review is for Blackhawk Network as the parent company for Giftcards.com. Blackhawk Network Reviews. Add comment. Are you sure you want to replace it? Called the number on card and they said they open a dispute but after reading these reviews I’m not gonna bother for $50! Third email said that they were unable to process my order. They are supposed to be investigating this and I was told they’d try to get my money back. I have attempted 3 times to try and use just a $25 gift card and it feels like this has the be a perfect storm situation to be able to use it online. Every number you call has voice prompts, and NONE of them allow you to speak to a human. They tried to blame Canada Post for the late delivery and stated that instead of the regular 7-10 business days, that I will have to wait a month for my second card. Experience Counts: Our lawyers have had numerous lawsuits against the Blackhawk Network. I tried using it at costco multiple times. They simply keep saying “this is our policy”. Work with a global industry leader, Blackhawk Network. I wish I could rate this company with a zero. Research Blackhawk Network with over reviews from real employees. I called them and after 30 minutes on the phone, I found out that they had blocked my card for some reason. Positive Outlook. Upper management only focused on M&A, sales, lowering costs. View Blackhawk Network's rating and check out if they have any complaints. Or games, but that family culture in silicon valley is problematic already, Great communication from C-Suite, company hires many women, 60-80 hour days, it is the worst work environment, heavy turnover. After finally be able to talk to the customer service, I was told that there will be another charge to get charge reissue with a different expiration. Learn from their stories and discover if Blackhawk Network is right for you! This is the Blackhawk Network company profile. . 0 Reviews of Blackhawk Network. Lesson learned and will NEVER purchase a gift card unless it’s directly from the store involved. based on 2 reviews . Glassdoor has 514 Blackhawk Network reviews submitted anonymously by Blackhawk Network employees. Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! But they have no problem cashing in customer s payments . What a horrific company!!!!! There is a large focus on shifting engineering from US based engineers to India and other low cost centers. Check out this terrific collaborative interview with Blackhawk and Givingli! We purchased over £350 worth of TGI Friday vouchers from them, which didn't work. A free inside look at company reviews and salaries posted anonymously by employees. Experience Counts: Our lawyers have had numerous lawsuits against the Blackhawk Network. Blackhawk Network is truly making a difference while giving rewards has never been easier. Learn how to enable cookies. I never write reviews but I ordered a Sephora giftcard online thinking it was through Sephora itself. Is it a scam? In Buyers Beware. So Blackhawk is a scamming scheming company, I have used social media to suggest that no one buys any gift cards from kroger or any company using blackhawk.

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