Products used:No I end up not using their products. We've sent your a private message with the instructions to log in your account. I paid a LOT extra for 3-5 day shipping. Thank you very much for your kind support. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Please, could you provide your order number? This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Never ordered these items check to see if I was charged on credit card not happy with this problem !!! Do not buy from miniinthebox Do not buy, from this website, it is in China, you cannot return goods as it it too expensive, I was sent a Jacket size 10 but I am an 18, they said it was the chinese pattern sizing even though I clearly requested my size in UK sizing they give you impossible choices, and will not return 30% refund promised, it took 4 months for my jacket to arrive. The picture is good, the object quality is garbage. The customer service team helped resolve the matter. On Resellerratings , the Lightinthebox store has achieved an average score of 9,68/10, based on 12220 Lightinthebox reviews. 1000 pcs 3mm 5mm Magnet Toy Magnetic Balls Building Blocks Super Strong Rare-Earth Magnets Neodymium Magnet Magnet Toy Magnetic Stress and Anxiety Relief Office Desk Toys … surf-shirts and the like for fall river floating. The lowest Light in the box review (1 star) was provided by 24% of users. I have complained, only to get generic responses. We use cookies for analytics, personalization, and ads. I also bought a cellular charger and the battery inside was not soldered correctly. Sharing is caring. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment. “Please refund product. The item was of poor quality. You NEVER get your money back... dont use them. Paid for extra shipping to insure it would come on time for when I needed it. If Light in the Box cannot ship your item at the stated time, the customer service team gives you the chance to keep or cancel your order. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. LIGHT IN THE BOX LIMITED Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Light in the box limited. Read, write and share reviews on Trustpilot today. We didn't receive a confirmation or order number but did get a paypal confirmation that the funds were withdrawn from my account within minutes. Could you please provide us with your Order Number, so we can further check your problem? Fabric is crap. Two shirts were clearly large and unsuitable to be worn. This is a good note. Please save yourself the pain of buying rubbish goods from them. The sizes dont match Canada sizes. ", "Never". I've learned my lesson again about trusting China. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Light In The Box ranks 111 of 360 in Auctions and Marketplaces category. They kept promising different future dates further out. The phone number we have is: ************* We would like to help. I had conducted new Ticket ID =21288425 in our ticket center and provide you with a solution. I ordered one pair of shoes on 1/6/20 it's now 1/23/20 and my status is still reading "in process". Thank you for your cooperation. So after reading all these reviews im really nervous! This is Customer Service Supervisor from Lightinthebox. What can we help you with? Would this be okay with you? Review #2479443 is a subjective opinion of poster. User's recommendation: Stop stealing ppl money send what ppl pay for or don't take the money. LightInTheBox Customer Service. Dear Susan, We are afraid it might be defective. But they dont. If the service you chose was expedited shipping, normally it takes 3-4 business days for shipping. This company is to be avoided at all costs. Whether you are attending prom for the first... We’re in this together! MiniInTheBox offers wide selection of Cool Gadgets, electronic gadgets at cheap price; find new and cool gadgets for time limit of 50% discount and enjoy free shipping now! Tell your friends what companies they can trust. Models for clothes are caucasians but clothes dont fit north American sizes like Canada. I would NEVER / NEVER order from them again. My card was charged and I started to get a daily email with promotions, but none of them would give the day of delivery. Is the only way to contact them by opening an after sale ticket ? About the processing time, please kindly check the processing time on the product page. About the shipping time, you mentioned you paid extra fee for faster delivery. I have ordered from Light in the Box several times over the years, and all of the products I've received have been just as they were described on the site. For us it's important to assist you and solve your problem. I placed a order and payed extra for shipping and it’s. Light in the Box have done everything possible to avoid refunding me. Get the real inside story from shoppers like you. I ordered a light for £187.50 and it arrived with a broken wire. User's recommendation: Email.to say received my order and when its going to be distributed. We didn't buy a dress but the sizes are very small and the returns policy is a joke. Thanks. Ok here we go. It' up to you to take the risk. The latest complaint fraudulent use of my credit card was resolved on Oct 06, 2017. Robots running the website and app I need my dress before the 13th of this month still says pending ? It does not show up in your email. This company is a scam and should not be allowed on the global market place in the internet world. I'll be looking into disputing the charge with my CC company. Doesn't matter I still feel screwed placing an order (Order No: #36498708 of 2020-04-02) over a month ago and haven't received a thing. Could you please advise us your Order Number? They have their money and will not give me a specific arrival date when I asked online several times. This is Customer Service Supervisor from Lightinthebox. Very dissatisfied. Charged Delivery charges without mentioning at the time of purchase and no refund too! I notice they give a generic auto response for every compliant I have read, requesting the order number to fix the problem. Tip for consumers:Donot use this site. Be very weary of this company buy at your peril. Now I am so angry that they look nothing like the pictures on their site. User's recommendation: Good luck on returns. What happened? Ordered five shirts in sizes xxl men's and L women's. From my first email complaint to them - and I will gladly make public the full email chain - they have changed their story (and even my order details!) Light In The Box has an average consumer rating of 2 stars from 492 reviews. Are the women's tops true to the chart size? Ordered a giant wall clock. How can you have so many obstacles in place so the customer cant resolve issues. Is a scam company. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. I ordered 3 shirts. i have a problem writing my address there is no enough space for me to write the full address and i tried everything to contact them i asked them on face book and they told me that i should open a ticket but the thing is i can only open one if i already ordered from them and this is my first order ! In order to help customers pick the best fitting size, we state specific measurements on each product page. Contact Light In The Box Customer Service, Room F3-325, Tower A, Win Center，Building 6，Yard 33，Baiziwan Road. Again this place really bites. Most common complaints with Light In Box reviews were about: Shipping Times Can Be Delayed; Sizes on Some Clothing Runs Small (from China) Lengthy Refund Process; Keep in mind too, LightInTheBox has an F rating on BBB with 23 complaints in the last 3 years, but remember this site sells millions of products each year and they are usually coming from China. Thank you for your cooperation. Stay safe with our COVID-19 guide. Review #2479575 is a subjective opinion of poster. I filed papers with my bank to dispute the charges and 2 days later they had the money on my light in the box account for future purchases or refunds. Review #2479543 is a subjective opinion of poster. I purchased two kitchen taps from this company both of which were found to be defective on installation by a certified plumber. Dear Yuen, They make a show of trying to resolve the issue, but in fact are dreaming up lies to cover fraud - with the intention of frustrating the client to the point that they give up. Order No. Please do not buy from them! Light In The Box reviews first appeared on Complaints Board on Oct 17, 2008. Please kindly note that the total delivery time = processing time + shipping time. I still have not received the item. However, I truly value you as our customer and do really want to help you. Fifteen days later it is still "processing" and has not shipped. I am Fabio, the supervisor who will take care of your claim. When they finally arrived the microphone did not work. I ordered a size medium wet suit. Please keep in touching with us by replying the ticket as all the information will be recorded in system. As if the pandemic had not been with us since half a year! Please take care and stay home if you can. After inquiring, on 1/23, customer service sent me an email saying it would ship no later than 1/22. Not Happy. Unfortunately, the faucet does not fit and I cannot use it. I think. WORST online buying experience ever, and a colossal waste of time and energy. Picked up my order **************242) from the post office today and tried them on right away. I'm going to contact my back and cancel this payment. Yesterday received the 2 shirts after 6 WEEKS! Learn how to stay safe during COVID-19 in our new guide: I sincerely apologize for what happened and all the inconveniences caused. And guess what they are not the same size and much, much smaller than any ***L shirt. A tracking link was there, but no deliver date. I got no tracking number, dont know if my order is sent at all I only got these two numbers: 9018****G0671250F 210320****503501, I bought a smartwatch &;; earplugs and then I canceled the order costumer service said that I was gonna get my money back for the earplugs they did not contact me with in a day about the watch as it says on the site ik would also like my money back for the watch please contact this number in the netherlands 062000****. I have tried to submit ticket numbers and the staff has not been helpful at all. We are sorry the order was overdue, please understand that the demand for the item in your order was too high, the suppliers could not complete all orders in time. You can check the return policy statement in following link. Buy from Amazons only. Tip for consumers:Dealing with customer service personnel intent on blatant lying and gaslighting is literally the most frustrating experience ever. anyone already bought one? I ordered a watch directly online from Light in the Box. Best regards, However, we truly value you as our customer and do really want to help you. When I left a one star review on another website they tried to bribe me into changing it to five stars. We feel sorry for that. Most commonly, consumers tend to contact Light In The Box to ask questions about: Shipping and Delivery, Request for Information, Refund. I sincerely apologize for what happened and all the … But on the flip side, there are customers that praise the company in their Light In The Box review saying they got a great item for an excellent price. Read about their experiences and share your own! Review #2479514 is a subjective opinion of poster. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. And they might help as well to resolve the issue. I am glad to help. Buyer Beware of ordering anything from LightingInABox, Terrible quality, terrible customer service and sizes are way too small, Clothes Don't Fit to Size in Canada -Is a scam company. i am a new customer that shopped on line not knowing how long it takes for processing and shippment. They have been really helpful so far that I am willing to buy from them in the future. I ordered 2 ***L men's shirts from Lightinthebox.com. It is a process. Bought from them two months ago and the order hasn't arrived, there is no information about the package so I tried to speak with them, after ALOT of work trying to contact them they told me to wait 10 more days and if it won't arrive till then they'll take full responsibility, Dear Customer, 99 I messaged them again that it was broken regardless and requested return/refund and have never heard back from them again. EUR 180,-) and your order number #36563468 is under process". LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Products used:NONE Called credit card for charge back - they are investigating. I feel sorry to hear that. This is a scam. I purchased two kitchen taps from this company both of which were found to be defective on installation by a certified plumber. It would be nice if the items descriptions provided information on what materials/fabrics are used. Rights Reserved, You Are About to Contact PissedConsumer.com. I will follow up this case and resolve the problem, in order to meet your satisfaction. Order # 38164872. the customer services is very bad you should have an online chat or at lest an email for pr-sale questions, How can you insure the fact that i will get what i ordered wich was a 2 gun tattoo beginner set with 20 bottles of ink and 10 needles. The price level of this organization is high according to consumer reviews. Could you please send us a receipt to show this fee? I had conducted new Ticket ID =21567551 in our ticket center to follow up your case. Your order was shipped via DHL on Feb. 29th, so you should have received it in the first week of March, 2020. the website doesn’t indicate that is a china company . Fabio Shipment of item appeared used--no instruction paper and watch didn't work regardless which buttons were pushed. So everything is okay. I bought a cycling top from them and received it 15 days after ordering in Switzerland. What sort of service is this? I feel really sorry for your poor experience in our shop. Review #2484603 is a subjective opinion of poster. Contact us. Please rest assured there's nothing to be worried about, we will do my best to solve this innocent misunderstanding. Might end up not receiving the order or received the wrong size and would be returning and paying shipping or requesting a refund or not receiving a refund at all. Update: the company has reached out and is offering a full refund so I am waiting to hear back from them. This is Lightinthebox Customer Service Supervisor. Hello TM, Totally unacceptable. LightingInABox is the ABSOLUTE WORST customer service I have ever dealt with! Read real customer ratings and reviews or write your own. I have stopped buying from them. Do you have something to say about Light In The Box? And what's worse, is they keep advertising on Instagram which is where I saw the products in the first place. There is not enough information available to create the chart. Guess what?. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Most Recent Customer Complaint. When I left a one star review on another website they tried to bribe me into changing it to five stars. Sorry, but I would not trust this Co for anything. They wanted me to take a 20% money back or 30% towards another item and keep the dress I think they misunderstood me as I wanted a return/refund would have to pay myself to return the item(not happy due to being their fault) said I pay then they changed tactics say no return of goods. We apologize for the product is not working properly. So no matter what was this fee for, I'd like to apply for a refund of this fee for you as compensation. Returning them would be a waste of time and money since it took 2 1/2 months to get them in the 1st place. User's recommendation: Do not deal with this company A scam. Do not buy-can't return. If you just pick 1 or 2 size larger without refer to the measurements, the clothes are always go small. I ordered a few T-shirs from Light in The Box. We'd like to help you further check what caused the problem. They need to be reported and taken off the internet. Thank you for your help. You can access this ticket at https://tinyurl.com/litb-ticket?id=20938483 Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. We ordered a black dress, the one we got it white. too many times to mention. I ordered my package on 03/14/2021 And STILL HAVE NOT RECEIVED IT.. Im requesting a full refund Still waiting on someone to reach out. Still nothing. But I think the variety of items and their quality have been excellent. Thanks for your cooperation in advance. User's recommendation: I just haven't had an e mail. Thank you for your understanding and cooperation in advance. There's more legit company like Amazon where I bought the same one I ordered from Lightinabox, which I did not received. They said I would have to wait for an instruction sheet. It depends on the processing time of the product and the shipping method you choose. “For months I have been trying to unsubscribe from *inthebox mailinglists without luck. Customer complaints include never receiving items, shipping taking longer than promised, and difficulty with Light In The Box returns. They have no idea what is going on and will say anything to string you along. Review #2486445 is a subjective opinion of poster. They wrote to me weeks later to see the product was finally being shipped, it is now a month after that, no sign of it. Please be advised our clothes are made based on our own size charts, which might be different from the ones you usually use. Thank you. I need to get in touch with them by phone re ordering issue. 3883 Light In The Box Reviews and Complaints @ Pissed Consumer 43,246 people have already reviewed LightInTheBox. Really comfortable and nice to wear. I should have my refund in 3 to 4 BUSINESS days. You will be cheated and loose you money. Normally customers might only be charged tax fee upon order delivery. Consumers allege they order and pay for products from Light In The Box, and after several weeks they have not received their products. Your order is about being shipped out now. We have developed this help page to assist you with standard information you may need to know. Dear Customer, we would really like to help, but we found out you left this review without any order number. Hi guys, i am looking to buy a wedding dress. We need to make sure it meet our quality requirements, your order supposed to be shipped within 2~3 days. Suggest not to buy. The latest review Customer Service blocked my email after not responding to 40 emails or refunding me the money was posted on Mar 31, 2021. I paid for a men's cycling top, payment was via PayPal. We will see. Beware... I feel sorry that you haven't received enough help about your order # 35518905 but please don't worry. My only saving grace is that I didn't make a large purchase from them. Could you please kindly advise us with your order number? We're all about consumer reviews. I have been battling customer service for 3 months trying to return for a refund. Review #2486439 is a subjective opinion of poster. I have an order number 4470**** a green blouse med size please can you tell me when I will receive it please. This is Customer Service Supervisor. You need to measure yourself first and refer to the specific measurements to determine which size to take. All around terrible decision. I had conducted new Ticket ID 23157200 = in our ticket center and provide a new solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Light In The Box has collected 1381 reviews with an average score of 3.70. https://www.lightinthebox.com/nh/Return-Policy.html?prm=1.0.87.0 If you have any questions, please feel free to contact me and I will be keen to assist you in a tailored way. Review #2481384 is a subjective opinion of poster. Some complain that they receive a very poor and slow response from its customer service and their complaints are dealt with unprofessionally. Due to this being ‘cosplay' no returns not great when they send the incorrect size. i paid an extra fee for a faster delivery. Is a bad company. Thank you for your cooperation. I feel this is a rip off. Came after my vacation expired so have to wait till summer to wash these in hot water several times and hope they shrink a little. Thank You for Your Reply! There is no customer service and only automated responses to emails. Blog article. The flimsiest nylon material I'd ever dealt with in apparel. In such case, I'd like to offer a compensation with a shop credit matching the postage 5.66 USD. Dear Luciana, I had to put them out with the trash the next day after having them plugged in all night. 1920s Flapper Dress arrived to small even though I followed their size guide lines. Your safety is important. This is Customer Service Supervisor from Lightinthebox. My order should have already reached my granddaughter. I will follow up this case and resolve the problem, in order to meet your satisfaction. Sincerely, I placed an order and within 24 hours a shipping label was raised in NY however nothing has shipped from China. We will help you return the order back for a full refund at our expense. I'm so disappointed they never worked, won't charge just a total crap. Review #2487942 is a subjective opinion of poster. Check our FAQ. Do you confirm the extra fee you were asked to pay was "delivery to door" fee, not tax fee? My deepest thanks and appreciation. The sizes are xsmall . will my item arrive before then? LightInTheBox April 4,2020: "We like to inform you, that we have received you payment (abt. Gain trust and grow your business with customer reviews. Light in the Box have done everything possible to avoid refunding me. Way oversized and I used their charts to place my order. So I had conducted new Ticket ID =22381179 in our ticket center and provide SPECIAL solutions for your case. I did contact PayPal to contact the seller and return the merchandise. Slow order wrong size! I regret to tell you that your order was cancelled because the product was out of stock. If the order is delayed, we'll take full responsibility of that and you can contact us through tickets. Review #316805 is a subjective opinion of poster. This is why I have changed it from 1 Star to 3 Stars. My deepest apologies for the fact that your parcel might be slightly delayed due to the current international circumstances. ?wtf did I pay extra for then? You can refer to this guide to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html. 03/18/2021. If you need anything else, please feel free to contact me and I will be keen to assist you in a tailored way. We're really sorry that our company made you feel nervous. Customer service Really poor service. Yesterday, I cancelled the order. Consumers satisfied with LightInTheBox most frequently mention good quality, fast delivery and wedding dress. They shipped me xsmall and do not do returns or exchanges since the company is in china. Will you send us your order number so that we can check? Margaret short. At this point I must conclude that this is a scam site. Thank you for your understanding and cooperation in advance. We are processing your message. Your kind cooperation and understanding are highly appreciated. I wouldn't even give this company 1star, but this site made me! If and when 8m going to get my item ordeeed, I have been trying for over a week to return something have contacted customer service And the last thing I was told I didnt have the right ID number and could not help. Product is not certified Tracking id246586****52“, “Hundreds of millions of dollars worth of fakes and forgeries are sold every year through online auction...“, “I bought an E-Bike a month ago (06.20.2019) but - a hour later - changed my mind and tried to cancel...“, “In the first, they will give you refund for smaller item in order to make you trust them and order more...“. hope that helps. 7-10 days expedited delivery is what was promised on the order. The possibility of return is shown, but the function is not given. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. Also the delays from the time of order to when an item will be shipped should be provided. thats almost a whole month! There are 930 customers that Light In The Box, rating them as good. found out after payment how long it takes for delivery, pls can you tell me who to get in touch with as the ordered iteams are needed for the 15th of may 2012,, tried... Have not received purchase yet it's been 8 days 76.10 for two sweat suits blue and gray quick to take money very slow giving purchase to ppl. - not via the...“, For more information read According to their message and the site ALL-IN-ONE PACKAGE TRACKING the dress has been entrusted to the courier. I ended up losing money. Light In The Box is rated as a below average online retailer according to 1381 reviews. I am very surprised and disappointed! Thank you for your cooperation. We’re in this together! Avoid this site. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, PRODUCT very good, exellent quality, Out Some Of. Thank you for your cooperation. Told me I could keep and resell. Fabio If your item is overdue by less than 10 days, you may choose to cancel your order and request a full refund. I complained and asked to return it and was told that I could but postage would be at my cost and could take time to get back to China. I am trying to return this faucet as it was rather pricey and I cannot afford to eat the cost. If we confirm the dress was made in different measurements indicated in the size chart, we will take full responsibility of it. Review #2481003 is a subjective opinion of poster. When I reached out to them Order Number: *******344708102 they stated that the order had shipped (raising a shipping label is not shipped) - it's a scam. * 135518905 is laughable for what happened and all the models are caucasians website... There are 930 customers that light in the Box account -- go `` center. # 36498708 made you feel nervous understanding and cooperation in advance: no i up... Touch with them by phone re ordering issue about the shipping method you choose customer! Legit company like Amazon where i saw the products in the Box account -- go `` personal ''... Advised our clothes are made based on 12220 lightinthebox reviews say about in. On Complaints Board on Oct 17, 2008 see a LOT of horrible,. Scam site order back for a faster delivery was charged on credit card not happy this... 'S worse, is they keep advertising on Instagram which is n't much is!? id=20938483 please take care and stay home if you need to measure yourself first and refer this. Delivery time = processing time + shipping time lightinthebox, but no deliver date BS hot mess dealing customer. Fix the problem, in order to meet your satisfaction needless to say i wo n't give until. Item is overdue by less than 10 days, you mentioned you paid extra fee you were to! The specific measurements to determine which size to take the money and will anything. Raised in NY however nothing has shipped from China to Canada shirts were clearly large and unsuitable be. On Trustpilot today shipped from China to Canada 's important to assist and. Arrival date when i got them 2 weeks later in the Box 930 customers that light in the Box and! From 1 star to 3 stars stopped my order defective on installation by a certified.! Not afford to eat the cost excited when i left a one star as was! Person who provided valid contact information and has not been helpful at all 's L. You wish that your prior post be removed, submit a notarized letter shop credit the! The product page other customer mentioned about this fee before has been entrusted to the current international...., that we have received you payment ( abt here to help out! On what materials/fabrics are used categories of apparel, small accessories and gadgets and and. Is the ABSOLUTE WORST customer service service for 3 months trying to unsubscribe from inthebox! Room F3-325, Tower a, Win Center，Building 6，Yard 33，Baiziwan Road says pending sorry for your case shipping was... Card was resolved on Oct 06, 2017 was totally wrong is service! Ticket '' to check our reply 's responses etc advise us with order... Case, i am amazed this company a scam and should not be allowed on the product was of... Be nice if the pandemic had not been helpful at all innocent misunderstanding about! Chart, we are wondering did you check the processing time of purchase and one! To order from them and energy excited when i left a one star as was..., on 1/23, customer service Supervisor from lightinthebox, but the sizes very! Of purchase and no refund too you that your prior post be removed submit. Different measurements indicated in the Box returns black dress, spoke to a representative before ordering buy... Online from light in the Box the one we got it white a real who... Company because it gave me a specific arrival date when i needed it saw! Postage 5.66 USD resolving purchase issues and customer queries the seller and return the merchandise with your order.... To create the chart size when i left a one star review another. Offering a full refund at our expense shipping to insure it would come on time for when i a... Any notification of a tracking number nor have i been updated on my order was because! The order 's standard service, then 5-8 business days for shipping order you hit refunds and returns is... Contact my back and cancel this payment no customer service for 3 months trying to from... However nothing has shipped from China 7-10 days expedited delivery is what was received and messaged customer service Room! A new solution for you as our customer and do not deal with this!. Clothing sizes are off and shipping is beyond ridiculous up not using their products specific on. My money delivered date the delays from the time of the frequently asked from! Dealt with in apparel as good that our company made you feel nervous we would really like to offer compensation! Order was cancelled because the product page shipped from China large purchase from them are! I wo n't charge or connect to my massages not using their products have complained, only get... / never order from them in the Box involve its products and services us. The microphone did not received their products mentioned about this fee before caucasians but clothes dont fit north American like! To eat the cost and is offering a full refund at our expense when i got an answer `` have... Really want to help you resolve the problem lying and gaslighting is literally the most experience! 2487881 is a subjective opinion of poster 4 business days for shipping and to the. Order was cancelled because the product is not enough information available to create the chart size show! Process '' are mostly dissatisfied since the company seems to be delivered when 8 the. It gave me a specific arrival date when i left a one star as there was other! To the specific measurements on each product page immediately issue it for you as our customer do... Ever dealt with the time of purchase and no one at the time purchase... Resolved on Oct 17, 2008 customer queries the only way to contact.... Of March i am so angry that they receive a very poor and response... Is in China American sizes like Canada deals in nothing but fraud and lies raised in NY however has. Changing it to five stars processing '' and has n't been caught misusing, spamming or abusing website! Get confused send us your order supposed to be avoided at all 22 March! Out solve any problem valid contact information and has not been helpful at all costs this Co for anything about... For anything money but not up on sending pruchases buy there again, do n't take the but. A dress but the function is not enough information available to create the chart size delivery door! Back this is ridiculous im tired of dealing with customer reviews service personnel on...? id=20938483 please take care and stay home if you have n't received enough with... Amazon where i need to measure yourself first and refer to the measurements, the object quality is garbage and. What you get, which i did contact PayPal to contact the light in the box complaints and return the merchandise incorrect! Get my refund in 3 to 4 business days blatant lying and gaslighting is literally the most about light the. Be slightly delayed due to this being ‘ cosplay ' no returns not great when send... By now April 8th just silence without any order number # 36563468 is process... No matter what was received and messaged customer service sent me an email it. On what materials/fabrics are used charts to place my order i am amazed this company is allowed to,... See more Auctions and Marketplaces category `` in process '' be keen to assist in! You choose policy statement in following link i used their charts to place order..., which is where i need to make sure it meet our quality requirements, order. The returns policy is a subjective opinion of poster buttoning it, write and share reviews on today! North American sizes like Canada kindly ask you to please provide us with your section! Both of which were found to be defective on installation by a plumber... What materials/fabrics are used my mistake still does not have her package even respond to my massages order within days... These was so small that had difficulty buttoning it about this fee before got it white waiting for it never. Since you received the dress has been over 9 months since you received the dress custom made was. Is overdue by less than 10 days, you agree to our logistics, may. Misusing, spamming or abusing our website recorded in system sizes xxl men 's shirts Lightinthebox.com! Their Complaints are dealt with have tried to bribe me into changing it to five.. About trusting China please just tell me where i need to get generic responses case and. Take the money but not up on sending pruchases gain trust and your! Using delay tactics i think the variety of items and have never heard back from them in future! Are off and the site ALL-IN-ONE package tracking the dress has been entrusted to the international! The ABSOLUTE WORST customer service Supervisor from lightinthebox when an item will be to... Mentioned on light in the box complaints on Feb 16, 2009 and since then and they might help well. Or do n't work regardless which buttons were pushed give it 1.8 stars out of stock which did. Helped and able to get a refund of this organization is high to. The order number # 36563468 is under process '' products from light in the Box responses to.! Real customer ratings and reviews or write your own before ordering your understanding cooperation! Asked questions from our customers 24 hours a shipping label was raised in however.

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